With five-star hotels and residences in Los Cabos, Riviera Maya, Snowmass, St. Lucia, Santa Monica, Chicago, Washington, D.C., Kopaonik in Serbia, and Ombria Algarve in Portugal, Viceroy brings a fresh perspective to hospitality, focused on the richness of experience and genuine connection to the locale and community. For over two decades, Viceroy has stood above and apart—defined by creativity, comfort, and service, with guests’ needs thoughtfully anticipated and graciously accommodated. Viceroy’s blend of the indispensable and unexpected makes each hotel and residence a destination unto itself—and has earned the brand countless accolades in Condé Nast Traveler, Travel + Leisure, The New York Times, Vogue, and Departures, among others.
Becoming a Viceroy Resident opens a world of new doors.
Discounted Viceroy Room Rates: Special discounted room rates are available at all Viceroy Hotels & Resorts. Discounts vary by season and are up to 20% off published rates. As a resident, you’ll be provided a special booking code used to reserve rooms online or through the Viceroy Concierge service.
Complimentary Room Upgrades: If you’re staying at a Viceroy Hotels & Resorts outside of your home property, you’ll automatically be extended a one-category room upgrade.
DISCOVERY Loyalty Program: Enjoy elite status with Viceroy. A one-of-a-kind initiative that gives you recognition and benefits across 32 hotel brands with 500 hotels in 78 countries.
Early Arrival / Late Check-Out: Request the convenience of early check-in to your room. Members may also be extended a late check-out up to 2 p.m.
20% Discount on Spa Treatments and Products: During your stays at Viceroy Hotels & Resorts, pamper yourself with a 20% discount on all spa treatments and retail products. The resort will also extend priority reservations to residence owners for all spa treatments.
Complimentary Internet Access: Get wired at no charge throughout the duration of your stay at each Viceroy location.
Culture and experiences concierge with extensive local network
Privileged access to local sporting, fashion, art, and other high profile events
Social activations and programming calendar, including fitness and wellness activations (upon reservation)
24-hour attended security services and controlled access
Custom aromatherapy
Residential oversight including pet care, plant care, and away-from-home maintenance*
Fresh flower service and in-residence botanical care and garden maintenance*
Personal shopping and delivery services, including dry cleaning, grocery, and pharmacy*
Luxury house car service for convenient transport within a three-mile radius
Optional self-parking in assigned spaces in covered and secured parking garage
24-hour room service and in-residence dining*
Event planning for private in-residence meetings and events*
Pre-arrival kitchen and pantry stocking with local options*
Housekeeping, cleaning, linen, laundry and dry-cleaning services upon request*
In-residence IT services and technical support*
Courier, parcel and postal service
Newspaper and magazine delivery
Childcare services*
Business support services*
Access to bicycles and electric bikes*
*Subject to Availability.
Additional fees may apply for all services and amenities.
Every Viceroy hotel and residence is unique to its locale, weaving the brand’s impeccable style and exacting service into the natural and cultural landscape of each destination.
